Shipping Guide

🛠️ Production Time

Brand	Average Production Time
TPE Brands	1–2 weeks
Silicone Brands	3–5 weeks

※ This is an estimated time. Production may be delayed during holidays, bad weather, or due to unforeseen events (e.g., COVID-19).

📸 Confirmation photos will be sent to you before shipment.

🚚 Shipping Options

We ship via UPS and FedEx to ensure safe and fast delivery.

🌍 Where DearloverDoll Ships To

Free worldwide shipping! However, due to local laws, we do not ship to the following destinations:

• Islamic countries
• India
• Africa
• Brazil

Region	Estimated Delivery Time
United States	7–12 business days
Canada	7–12 business days
Australia	7–12 business days
Europe	7–12 business days

🔍 How to Track Your Order

All dolls are shipped directly from our factory in China. You will receive a tracking number via email after shipment.

• Track with FedEx
• Track with UPS

⚠️ Note: Tracking info will not be available until customs clearance is complete (5–8 business days after shipment).

🧾 Customs Duties and Taxes

Import taxes may apply depending on your country. The buyer is responsible for these costs. Typically, duties range from $100–$150.

U.S. customers do not need to pay import taxes.

European countries that usually do not require duties:

• UK, Netherlands, Germany, France, Belgium, etc.

Customers in Canada, Norway, Australia, South Africa:

We will cover up to 50% of your import duty (up to $150), and assist with customs communication.

Tariff-free regions in Asia:

• Japan, Taiwan, Malaysia, Singapore, Thailand, etc.

📦 What If My Order is Late?

If your package takes longer than 12 business days to arrive (excluding customs time), contact us immediately:

📧 support@dearloverdoll.com