Shipping Guide
๐ ๏ธ Production Time
| Brand |
Average Production Time |
| TPE Brands |
1โ2 weeks |
| Silicone Brands |
3โ5 weeks |
โป This is an estimated time. Production may be delayed during holidays, bad weather, or due to unforeseen events (e.g., COVID-19).
๐ธ Confirmation photos will be sent to you before shipment.
๐ Shipping Options
We ship via UPS and FedEx to ensure safe and fast delivery.
๐ Where DearloverDoll Ships To
Free worldwide shipping! However, due to local laws, we do not ship to the following destinations:
- Islamic countries
- India
- Africa
- Brazil
| Region |
Estimated Delivery Time |
| United States |
7โ12 business days |
| Canada |
7โ12 business days |
| Australia |
7โ12 business days |
| Europe |
7โ12 business days |
๐ How to Track Your Order
All dolls are shipped directly from our factory in China. You will receive a tracking number via email after shipment.
โ ๏ธ Note: Tracking info will not be available until customs clearance is complete (5โ8 business days after shipment).
๐งพ Customs Duties and Taxes
Import taxes may apply depending on your country. The buyer is responsible for these costs. Typically, duties range from $100โ$150.
U.S. customers do not need to pay import taxes.
European countries that usually do not require duties:
- UK, Netherlands, Germany, France, Belgium, etc.
Customers in Canada, Norway, Australia, South Africa:
We will cover up to 50% of your import duty (up to $150), and assist with customs communication.
Tariff-free regions in Asia:
- Japan, Taiwan, Malaysia, Singapore, Thailand, etc.
๐ฆ What If My Order is Late?
If your package takes longer than 12 business days to arrive (excluding customs time), contact us immediately:
๐ง support@dearloverdoll.com
